Ensana Ursina

Very nice big rooms and great spa. Staff was nice and friendly. Great location Unfortunately the parking area is too small amd I had to park on the side of the road away fron the hotel. The cleaning lady never cleaned the room, even when the sign on the door was askibg for it.

We had a great time at the hotel and recommend it 1. the room was very clean 2. the food (we had breakfast and dinner) was diverse and really delicious, 3. the staff is very attentive to the guests needs 4. based on the bracelets we received we had the access included to Lacul Ursu, and could enter as many times per day as we wished (regular tickets bought at the cashhers desk at the lake only provide 1 entry/day) 5. The hotel has its own spa area, and access to the pools and sauna was included In the room we were in there were 2 separate beds put together, so there are 2 beds, not 1 - but they were really confortable. Also, we had to pay separately for the parking.

Thai is a new hotel in excellent condition. There is air conditioning. The hotel is conveniently located within walking distance to Bear Lake (Medve-to). The indoor spa is tastefully decorated and the staff is very pleasant and helpful. I would definitely stay here again.

We have stayed here for 5 days. First time visit to Sovata. Highlights: 1) excellent service at the Menta restaurant with good selection of tasty food. This is where we had breakfast and dinner. Every day we could find something new to eat and we were never disappointed by the taste. 2) accommodation - everything is new and spotless. The bed sheets seemed a bit used, but clean. 3) access to pools and sauna were included with the accommodation. You really have to try both pools (one features several hidromassage cannons, the other one has thermal water). Downside: people would block sunbeds with towels and then leave the spa area for hours - maybe the hotel policy could be more strict in how the sunbeds can be allocated (e. g.: if only towels are there, the hotel stuff could free the sunbeds, if a robe is there, then it means that the sunbed waits for someone which is still inside the spa area). Most important for us is that wherever in the hotel we were and for whatever we needed, we found professional and supportive stuff.

Pros: very friendly and helpful staff, clean rooms, nice spa area, great location Cons: it was too warm in our room and we were not able to adjust the temperature